Privacy Policy

At Race Rent a Car (“we”, “our”, or “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our website, contact us, or rent a vehicle from us.

1. Who We Are

Race Rent a Car is a car rental company offering short- and long-term rental services to customers. Our services include vehicle booking, delivery, and additional features such as baby seats and GPS.

If you have any questions about this policy, contact us at:

Email: info @ racerentacar.com
Phone: +961 4 711 710
Address: Ground Floor, White House Hotel, Jal El Dib Highway, Lebanon.

2. What Information We Collect

We collect the following types of personal data:

  • Identity Data: Name, nationality, date of birth, driver’s license information.
  • Contact Data: Phone number, email address, residential address.
  • Payment Data: Credit/debit card information (processed securely via a third-party gateway – we do not store card details).
  • Booking Data: Rental preferences, pickup and drop-off dates, vehicle details.
  • Technical Data: IP address, browser type, device information, and cookies.

3. How We Use Your Information

We use your information to:

  • Process and confirm car rental bookings.
  • Verify your identity and driving eligibility.
  • Communicate with you about your rental.
  • Process secure payments via a third-party payment gateway.
  • Improve our website and customer experience.
  • Comply with legal and regulatory requirements.

4. Payment Processing

We use secure third-party providers to process credit/debit card payments. Your card details are never stored on our servers and are encrypted and handled securely through PCI-DSS compliant gateways.

5. Sharing Your Information

We may share your data with:

  • Payment service providers (for secure transaction processing).
  • Insurance companies (as required for vehicle coverage).
  • Law enforcement or legal authorities (where required by law).
  • IT and website service providers (who help us manage our platform).

We do not sell or rent your personal data to third parties.

6. Data Security

We implement technical and organizational measures to protect your data, including encryption, firewalls, and secure server hosting. Only authorized personnel have access to your personal data.

7. Your Rights

You have the right to:

  • Access your personal data.
  • Request correction or deletion of your data.
  • Object to or restrict processing.
  • Withdraw consent at any time.

To exercise your rights, contact us at: info @ racerentacar.com

8. Data Retention

We retain your data only as long as necessary for the purposes outlined in this policy, or as required by law (e.g., tax or legal compliance).

9. International Transfers

If you are using our services from outside our operating country, please note that your data may be transferred and processed in our country of operation, which may not have the same data protection laws as your country.

Cookies Policy

Our website uses cookies to improve your experience and analyze traffic.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and activity.

2. How We Use Cookies

We use cookies to:

  • Enable essential website functions (e.g., booking system).
  • Remember your preferences (e.g., selected car, dates).
  • Analyze website usage via third-party tools like Google Analytics.

3. Types of Cookies We Use

  • Essential Cookies: Required for basic functionality.
  • Performance Cookies: Track usage for analytics and improvement.
  • Functional Cookies: Remember user preferences.
  • Third-Party Cookies: Used by integrated services (e.g., payment processors, Google Maps).

4. Managing Cookies

You can disable or delete cookies via your browser settings. However, some site features may not function properly if cookies are disabled.

For more information, visit www.aboutcookies.org.

5. Consent

By using our website, you agree to the use of cookies and the terms in this privacy policy.

Changes to This Policy

We may update this Privacy and Cookies Policy from time to time. Any changes will be posted on this page with the updated date.

Thank you for trusting Race Rent a Car. Your privacy matters to us.

Last Updated: 1 June, 2025